We Build
Businesses
That Move.
PLH Creative helps service-based businesses grow their online presence, improve their booking systems and create smoother customer journeys — without the agency price tag.
Three Ways We Grow Your Business
Marketing
- Social media management
- Content creation
- TikTok growth
- Creator partnerships
- Customer enquiry management
Operations
- Booking systems
- Digital contracts
- Customer journey improvements
- Recruitment support
- Business systems
Website
- Website design
- Landing pages
- Booking integrations
- Mobile-responsive builds
- AI-assisted development
Diamond Hair & Beauty
North London · Hair & Beauty · Social Media, Operations & Recruitment
From 150 to 406 Followers — Without Paid Ads
The salon's Instagram had no clear identity, limited structure and no strong booking journey. I refreshed the bio, restructured the profile, improved the call-to-action and connected the booking process.
- —150 → 406 Followers
- —+170% Growth
- —4.5K Monthly Views
Generic Icons Out. Branded Covers In.
The original highlights used generic icons and did not reflect the salon's brand. I replaced them with clear branded categories for Women, Men and Kids to make the profile easier to understand and more professional.
Content That Brought Customers to the Door
Organic TikTok and Instagram content started generating direct customer enquiries through DMs — about services, prices, availability and bookings, before any paid advertising was used.
7,526 Views in 28 Days
Organic short-form content increased visibility and reached new customers. 78.4% of traffic came from the For You feed, meaning the content was reaching people outside the existing audience.
- —7,526 Post Views
- —184 Profile Visits
- —159 Likes
- —13 Shares
- —78.4% For You Feed
Featured by an 80K Creator — Organically
A local creator with over 80,000 followers visited the salon and mentioned the business directly in their caption. This increased profile discovery, brand visibility and trust.
- —80.6K Creator Followers
- —Organic Reach
- —£0 Ad Spend
From Notes App to Live Booking System
Appointments were previously managed through notes — limited structure, no central visibility, no proper booking journey. I migrated the salon onto Fresha with organised service categories, pricing and online booking.
- —28+ Services
- —6 Service Categories
- —Centralised Booking System
A Professional Salon Listing — Live and Ready to Book
I built out the salon's Fresha profile with business information, service categories, pricing, salon imagery and booking structure so customers could view services and book more easily.
Book Now — Directly From Instagram
The Fresha booking system was connected directly to the Instagram profile, allowing customers to move from discovery to booking without unnecessary back-and-forth messages.
Paper Is Out. Digital Is In.
The salon was relying on paper contracts that could be lost, damaged or forgotten. I created digital staff and room-rental forms to make onboarding faster, clearer and easier to manage.
- —2 Forms Built
- —Faster Onboarding
- —Reduced Lost Paperwork
Two Hires. Zero Agency Fees.
I created job adverts, supported candidate screening, managed interview communication and helped organise the recruitment process for new stylists and beauty professionals.
- —12 Applicants
- —5 Interviews
- —2 Successful Hires
Empire Tree Academy
Accra, Ghana · Education · Website Design & Development
A School Website Built to Inspire Confidence
Empire Tree Academy needed a professional website that reflected the school's values and made it easier for parents to learn about the academy and apply online. I designed and built a clean multi-page website with a modern layout, strong visuals and clear navigation.
- —7 Pages
- —Online Admissions
- —Mobile Responsive
Apply Online in Minutes
I created an admissions page with a clear online application form so parents could submit enquiries directly through the website instead of relying only on phone calls or messages.
Built for Every Screen
The website was designed to work smoothly on mobile, making it easy for parents to explore the school, read information and submit an application from any device.
What Makes PLH Creative Different
We implement, not just advise
Real results, not strategy documents that sit in a folder.
Marketing and operations
Most companies only focus on content. We help with the systems behind the business too.
Fast turnaround
We move quickly and get things done.
Pocket-friendly pricing
Professional support without the agency price tag.
Outcome focused
The goal is more enquiries, smoother bookings, better systems and clearer customer journeys.
Let's Build Something.
Tell me about your business and what you need help with. I'll get back to you within 24 hours.